Presenter: Steffen Schenk, Business Unit Director, Barrows Global
We know that physical retail faces challenges and that future shoppers will will need reasons to visit a store. The operational focus on driving in-store efficiencies will no longer be enough and we need to find new and better ways to create customer experiences and value. In this infocast we will explore today's best in class executions, macro trends shaping the future of retail, and how the big retailers are innovating to not only meet but exceed shopper expectations.
What will you learn?
• Global best in class customer experiences
• What Macro Trends will impact your business in 10 years time
• How do the big retailers drive innovation and how can your brand be relevant
• The Retailer Ecosystem of the future