Live Infocast Schedule

Essential Stores: Uncovering Next Practices

Thu, June 1, 2017 -
1:00pm to 2:00pm
EDT

Presenter: Mark Dempsey, Research Director, Advisory - EMEA, Planet Retail

Mark Dempsey, Planet Retail’s Research Director in EMEA, believes that the stores of tomorrow will not look like the stores of today and that understanding the changes to come will dynamically impact your chances of winning in the future.  We will take you on a journey through the next 3-5 years considering the innovations that will be driving growth.   By detailing some of the “gold standards” in global retail, Mark will demonstrate the opportunities that exist for retailers and manufacturers to positively impact sales.  By explaining how to capitalize on today’s key consumer trends and tailwinds, Mark will offer a vision on how to steal share of wallet from your competitors through to 2025.  

Biometrics at Retail: A New World of Shopping By 2022

Wed, June 14, 2017 -
1:00pm to 2:00pm
EDT

Presenter: C. Maxine Most, Principal, Acuity Market Intelligence

Biometrics are redefining consumer “identity” and disrupting commerce on a global scale. They are on course to radially transform the retail landscape both online and in brick and mortar environments. Biometrics enable retailers to enhance customer intimacy, create frictionless commerce experiences, and improve protection of consumers’ personally identifiable information (PII) while driving increased sales and reducing the risk of fraud and theft.   
What will you learn?
   •  Biometrics is now a mature technology that is being integrated into a range of consumer authorization and transactions applications.  
   •  Biometrics include a range of technologies that can be integrated into solutions that can provide value across the breadth of retail operations from Customer Engagement and Account Management to Physical and IT Security, to Brick and Mortar and Digital Operations and the Monetization of Data and Analytics.    
   •  By 2022, there will be a global ecosystem 5 billion mobile devices with integrated biometrics that retailers must take advantage of to remain competitive on and offline.
   •  Leveraging the true power of biometrics requires a strategic commitment to innovation that includes re-conceptualizing customer relationships, business models and operations, and data management.

Navigating the Big Shift

Thu, July 6, 2017 -
1:00pm to 2:00pm
EDT

Presenter: Nancy Giordano, Strategic Futurist, Play Big Inc

Society is transforming. Exponential advances in connectivity and technology, precarious economic, political and social structures, and an emerging desire for community and connection are causing old economy models to quickly shift to completely different set of new economy expectations and needs. How does one navigate change in such a dynamic and complex environment? 
What will you learn?
   •  Quick review of the 9 big cultural shifts
   •  A dive into the most disruptive technologies emerging and their impact society
   •  Some implications for retail

The Store of the Future: How Online is Reshaping Store Design

Thu, July 13, 2017 -
1:00pm to 2:00pm
EDT

Presenter: Mark Dempsey, Research Director, Advisory - EMEA, Planet Retail

Rise of the Discounters

Thu, September 21, 2017 -
1:00pm to 2:00pm
EDT

Presenter: Mark Dempsey, Research Director, Advisory - EMEA, Planet Retail