Live Infocast Schedule

Digital to Physical - Connecting The Dots In An Omni-Channel World

Thu, October 25, 2018 -
11:00am to 12:00pm

Nicola Smith, Founder/CEO, Rebel & Reason

Driven largely by the ubiquity of mobile, the growth of Big Data and advancements in both IoT and AI, customers now expect a seamless and consistent brand experience regardless of where, when or how they buy. For brands, this shift requires a holistic, integrated approach focused on creating frictionless customer experiences across both digital and physical touch points.

What Will You Learn:
1. Gain a better understanding of consumer expectations around omni-channel
2. Review best in class examples of brands connecting the dots to create powerful omni-channel experiences
3. Get a glimpse into where omni-channel is heading next as it converges with emerging tech like AI, chatbots, AR and IoT
4. Learn how to start connecting the dots for your brand

Who are these insights for?
1. CPG and Retail brand senior leadership
2. CPG and Retail brand marketing teams
3. CPG and Retail brand customer experience teams

The Importance of Winning Search

Thu, November 8, 2018 -
1:00pm to 2:00pm

Andrea Leigh, Vice-President, Client Services – Ideoclick, Inc.

90% of customers on Amazon use search to find products…and if you’re not on the first page, you don’t exist. Are you set up for success? Learn how to master their algorithms. Find out ways to optimize your content and boost your Amazon sales. Get advice on how to win Search by improving your product detail pages.