Live Infocast Schedule

Front of the Store: A Future Look at Impulse Areas to Maximize Consumer Engagement

Thu, November 30, 2017 -
1:00pm to 2:00pm
EST

Presenter: Steffen Schenk, Business Unit Director, Barrows Global

In the “buy-anywhere reality of the internet,” retailers need to adapt and provide meaningful experiences and reasons for shoppers to visit brick and mortar locations. The Front End of the store is at the forefront of this reinvention. Today self check-out in traditional grocery and drug stores is common, standard, and are not providing a real differentiated experience. Check-out of the future will allow shoppers to pay for their items without cashier interaction, and while technology is still lacking in providing a fast, easy experience, the Front End of the future will be more about mobile pay, service, ordering, and endless aisle. Join us in this conversation as we reimagine the possibilities.

Future of the Front End

Thu, December 7, 2017 -
1:00pm to 2:00pm
EST

Presenter: Michael Rogosa, Director of Client Services, Planet Retail RNG

Spurred on by both shopper and retailer benefits, the front end is poised to undergo dramatic changes with the ramp up of digital payments and automation. Retailers are looking to unlock immense amounts of labor cost, and shoppers’ need for convenience will finally overpower the highest point of frustration in the entire store
What You Will Learn 
   •  How emerging technologies will repurpose space in the store
   •  Which categories will be most impacted
   •  Future opportunities for impulse
Who Are These Insights For  
   •  Front-end category managers
   •  Insights teams
   •  Retail merchandisers & strategy teams

Locking in Customers

Thu, December 14, 2017 -
1:00pm to 2:00pm
EST

Presented by: PlanetRetail RNG

Despite a rise in loyalty memberships, shoppers are visiting a bigger variety of stores than ever. Combined with the growth of niche brands and private label, and you get one of the most asked questions regarding today’s generation: are shoppers still loyal? Capturing shoppers in this environment has forced a new definition of loyalty – engaging shoppers beyond price-based programs in an effort to lock them into an ecosystem.
What You Will Learn  
   •  Four elements in hierarchy of loyalty
   •  Best in class examples of retailers or brands locking in shoppers
Who Are These Insights For 
   •  Brand managers
   •  Shopper marketers

Negotiating with Amazon is Different than with Brick and Mortar

Thu, January 11, 2018 -
1:00pm to 2:00pm
EST

Presenter: Andrea K. Leigh, VP of Client Services, Ideoclick

... details to follow

Future of Retail: The Disruption is Accelerating

Thu, January 25, 2018 -
1:00pm to 2:00pm
EST

Presenter: Steffen Schenk, Business Unit Director, Barrows Global

We know that physical retail faces challenges and that future shoppers will will need reasons to visit a store. The operational focus on driving in-store efficiencies will no longer be enough and we need to find new and better ways to create customer experiences and value. In this infocast we will explore today's best in class executions, macro trends shaping the future of retail, and how the big retailers are innovating to not only meet but exceed shopper expectations. 
What will you learn?
   •  Global best in class customer experiences
   •  What Macro Trends will impact your business in 10 years time
   •  How do the big retailers drive innovation and how can your brand be relevant
   •  The Retailer Ecosystem of the future